Your Time, Your Terms on Kounsel! ⏰
We get it – our counselors are rockstars with jam-packed schedules, and your time is invaluable.
That's why we've crafted Kounsel to be your time-saving, hassle-free oasis. No more racing to answer messages or picking up calls at a moment's notice.
Here's the deal: Clients book appointments in advance to connect with you. It's simple, and it's a win-win for everyone. But there's a twist!
When clients book, they can only choose from the contact options you're comfortable with. No video calls unless you offer them – your boundaries are respected.
Plus, a little secret: Only counselors can make the calls. The call feature is a go once an appointment is locked and loaded. Want to see what's on your agenda? Just hit the side menu, tap 'Appointments,' and voilà!
Kounsel – where your time meets your terms!
Dialing Up Has Never Been Easier!
Picture this: The big day arrives, and you're ready for your counseling session. All you have to do is open the meeting on the due date, and voila! Right before your eyes, like magic, the 'dial' button appears.
But here's the cool part: No need to worry about payments! The counseling sessions are prepaid, and the charge is made when you accept the client’s request. It's all based on your profile rate.
How to start a counseling session from an appointment?
- Go to the App side menu and the appointment section.
- On the appointment section, you should see a list of past and upcoming appointments
- Select the right appointment.
- You will see the call option in the appointment section. (This option will be available during the appointment time, not before or after). You can also use direct calling using the Kounsel hotline as well.