Kounsel

Improve Client Communication

Kounsel Support -

Secure Client Messaging

HIPAA Compliant

Imagine a scenario where a client wants to book a session, but you're unsure about their specific needs, medical history, or the exact service required. With Kounsel's integrated chat feature, you can easily connect with them to gather essential details, such as accompanying files, images, or any important and necessary information before the session begins. This feature isn't just limited to initial consultations—it's also ideal for follow-ups and check-ins to ensure continuous support.

Why You’ll Love It:

  • Effective Preparation: Gather crucial information before sessions, ensuring you're well-prepared to address your clients' needs.
  • Continuous Support: Use the chat for follow-ups and check-ins, maintaining ongoing support and communication.
  • No Additional Charges: Clients can engage with you via chat without incurring extra costs, making it a seamless extension of your counseling services.

N.B - This chat feature facilitates communication and information sharing, it does not and should not replace the value of an actual counseling session.

Secure Storage and File Sharing

HIPAA Compliant

Safely share, store, and organize your documents with Kounsel's significant storage capacity, tailored to your subscription plan. You'll have full control and visibility over files shared between you and your clients. From essential meeting notes to sensitive documents, everything stays securely stored in your private Kounsel cloud, protected by end-to-end encryption.

Kounsel's HIPAA-compliant storage and file-sharing features provide peace of mind, allowing you to focus on delivering quality care without worrying about the security of your clients' information.

Why You’ll Love It:

  • Secure Storage: Rest easy knowing that Kounsel is HIPAA compliant, ensuring the utmost confidentiality and security since March 4, 2023.
  • Efficient Organization: Easily manage and organize all your documents, keeping everything in one secure location.
  • Full Control: Maintain control and visibility over all shared files, ensuring that sensitive information is handled appropriately.