How to Use Kounsel's Counseling Hotline

Introducing the Kounsel Counseling Hotline
📞 Call: 1-903-KOUNSEL (1-903-568-6735)

Kounsel is pleased to introduce a convenient and efficient way to connect with trusted counselors. The Kounsel Counseling Hotline allows clients to directly reach their preferred counselors without using the Kounsel app. This service is completely free for both clients and counselors.

Key Features and Benefits

• Instant Connectivity: Clients can receive immediate support from their counselors, with calls seamlessly routed to the counselor’s mobile phone.
• Confidential Communication: Caller information remains private and is never disclosed to the public or any third parties.
• Transparent Pricing: Sessions are billed hourly at the rate set on each counselor’s profile.
• Secure Payment Processing: Clients must register a valid debit or credit card before initiating sessions, following PCI security standards.

Privacy and Security

Kounsel prioritizes user privacy and ensures that:

• Client and counselor phone numbers remain confidential.
• Calls are received as if they originate from Kounsel, maintaining anonymity for both parties.

Client Requirements

To access the Kounsel hotline, clients must meet the following criteria:

1. Verified Phone Number: Ensure your phone number is verified through the Kounsel mobile app.
2. Valid Payment Method: A registered debit or credit card must be linked to the Kounsel account.
3. Active Account: Clients must have an active Kounsel account to utilize the service.

Counselor Requirements

Counselors must fulfill these requirements to provide services via the Kounsel hotline:

1. Verified Phone Number: Phone number verification is mandatory.
2. Phone Extension Setup: If a counselor has not received a phone extension, they should contact support at hello@kounsel.io for assistance.

State Licensing Compliance

To ensure adherence to professional regulations, counselors must:

• Operate within the licensing requirements of their respective states.
• Provide licensing information to facilitate client connections.
• Clients may need to confirm their location to ensure compliance with state regulations.

Counselor Availability and Coverage Area

• If a counselor has not updated their availability, Kounsel assumes they are available for sessions.
• The service matches clients with local counselors based on their area code.

For further assistance, contact Kounsel support at hello@kounsel.io. This service aims to provide easy and secure counseling connections, ensuring clients receive the support they need promptly.

Experience the convenience of global, instant counseling with the Kounsel Hotline! Call today and make a meaningful connection.