Congratulations on confirming your appointment! Now, let's dive right into action. Here's a roadmap for getting started with your first appointment. These instructions can be followed by both clients and counselors alike.
How do I start an appointment with a Counselor?
Android Users
- Start the app.
- Go to the side menu at the top left corner.
- Click "Appointment".
- Click the appointment and you can see the event details.
- Click the "Phone" icon at the bottom right corner for a phone call with the counselor.
- Click the "Camera" icon at the bottom right corner for a video call with the counselor.
- Click "START" to start the appointment.
P.S. – Prefer a Traditional Phone Call? We’ve Got You Covered!
If you enjoy the simplicity of a classic phone call, Kounsel makes it easy by connecting you through a dedicated phone line for a seamless experience. And if you prefer face-to-face conversations, our video calls offer a high-quality, real-time connection—just like an in-person session– check out our video now!
iOS Users
- Start the app.
- Go to the side menu at the top left corner.
- Click "Appointment".
- Click the appointment and you can see the event details.
- Click "Join" to start an appointment with the counselor.
Important Reminder: To make the most of your appointment, be sure to follow the steps outlined. If you’ve booked a session but haven’t connected with your counselor before the appointment expires, you’ll need to schedule a new one. Don’t miss your opportunity—book your session and take the next step toward expert guidance today!