Congratulations on confirming your appointment! Now, let's dive right into action. Here's a lightning-fast roadmap for kicking off your scheduled meeting, tailor-made for both clients and counselors alike.

How do I start an appointment with a Counselor?

Android Users

  1. Start the app.
  2. Go to the side menu at the top left corner.
  3. Click "Appointment".
  4. Click the appointment and you can see the event details.
  5. Click the "Phone" icon at the bottom right corner for a phone call with the counselor.
  6. Click the "Camera" icon at the bottom right corner for a video call with the counselor.
  7. Click "START" to start the appointment.

P.S.- If you're in the mood for a good old-fashioned phone call, Kounsel's got you covered! We'll hook you up with a classic phone line for that authentic connection. And if you're all about face-to-face conversations, your video calls will be just like the real deal. Dive deeper into the magic – check out our video now!

iOs users

  1. Start the app.
  2. Go to the side menu at the top left corner.
  3. Click "Appointment".
  4. Click the appointment and you can see the event details.
  5. Click "Join" to start an appointment with the counselor.

Make sure to keep this in mind: These steps are your ticket to success during your appointment. Don't let your chance slip away! If you've booked but haven't given your counselor a call before your appointment expires, it's time to hit that reset button and book a fresh one. Seize the moment!